FAQ
The Most Common Questions!
A proprietary cotton/spandex blend. Similar to the comfy stretchiness of a favorite t-shirt but a lot more durable.
It is a special fine grade of EPS foam. What makes the whole product so special is our patented combination of the inner and outer covers. That allows the Yogibos to completely conform to your body with zero pressure points!
Nope! Many of our customers will have 2 or even 3 people sitting on one piece of furniture without issue.
The Outdoor fabric is water resistant, UV protected and has more of a poly/sheen type of texture. Our indoor fabric is a brushed cotton type of texture and is not water resistant or UV protected. Both are interchangeable, so if you have an indoor Yogibo Max, you can get an Outdoor cover to switch up the use/color! Both are also super easy to clean as they are machine washable.
All Yogibos are paws and claws friendly! Lots of four-legged friends are huge fans- just search #yogibo on Instagram to see lots of satisfied pets!
It depends on how you use it, if all you do is sit on a Yogibo, it's going to take years, but if you stretch it out a lot and/or the Yogibo gets good amount of impact by jumping or other activities, you may need to add some refill beads after a year or two.However, if you really need it or want to make your Yogibo more firm, we do sell refills.
We fill, assemble and ship all of our bean bags and support pillows here in the USA with locally made filling. Fabrics as well as our other products are made in various countries overseas.
The Yogibo Max is our most popular, functional and versatile model.The Yogibo Short has the same functionality as the Max but for younger kids up to around 8-10 years old. Although it can be a nice seat or recliner for an adult.If you're looking for a cool shape and designed personal seat, the Yogibo Lounger and Yogibo Pod X come next, and Yogibo Mini is your average bean bag size but still packs our signature comfort, durability, and functionality.
Unfortunately we only ship in the Continental US & Canada. However, email us at cs@yogibo.com and we can work with you to figure out a solution. We do it all the time.
It depends on where you are. We usually say about 5-10 business days to arrive.
We utilize FedEx for both Continental US & Canada as well as USPS for small packages.
For return requests and label assistance please e-mail cs@yogibo.com. All return requests must be made within 14 days from the day of delivery (if you are returning to a store, you do not need to send an email). NOTE: All items must be properly and safely packed in original shipping boxes to ensure products arrive intact. Improperly packaged returns may cause product damage, and we may not be able to fully credit you in those cases. Be sure to include inside the package a copy of your pack slip with the returning item. Item(s) must be in like new, resellable condition. You will be responsible for the return shipping costs, (if any) and will not be refunded the original shipping charge to deliver the item to you. Refund amount will be the original product cost less a potential 25% restocking fee. The restocking fee is only charged for items that are not in like new, resellable condition. Please check over your item before shipping it. We reserve the right to not accept any returns without email authorization, and the package will be refused, and you will incur charges by the carrier for the freight in both directions. If delivered by Yogibo trucks, the customer is responsible for return shipping.
There is an automatic (1) one-year warranty on the seams and zippers of each Yogibo furniture cover. This warranty is included when you purchase your Yogibo! Additionally, Yogibo offers a 2 year Protection Plan in the USA for purchase on furniture items. Once your Plan claim is approved, you receive one-time replacement of the item covered by the Plan. *Original product is not required back!If you feel you have either a Warranty claim, or a Protection Plan claim, please contact our Customer Service Department by emailing cs@yogibo.com. An image of the product issue sent via email to cs@yogibo.com is needed to open any warranty claims, or Protection Plan claims.
Sure! Just scroll to the bottom here and enter your email address in the footer. Welcome to the club.
Please contact our Customer Service Department either through live chat, emailing cs@yogibo.com, or calling us at 877-964-4266 M-F 9am-5pm EST.If you live chat us after hours, it will automatically generate a ticket if you leave your email and we will respond the next day.
Here's a quick video to help you out!
The inner liner has a safety feature to prevent children from opening it, so there's no zipper pull tab. To open it, simply insert a paperclip or similar object into the zipper to create a pull tab and unzip.