Legal & Privacy.
The policies that govern your use of the Yogibo website — accessibility, privacy, terms, and your choices.
Yogibo is committed to making sure everyone—including individuals with visual, hearing, motor, or other disabilities—can access and enjoy all the information and services on our website. We believe that every person has the right to live with dignity, equality, comfort, and independence.
To support this commitment, Yogibo has invested a significant amount of resources to help ensure that our website is easier to use and more accessible for people with disabilities. We are continually working to improve the usability and accessibility of our site by following current standards and best practices wherever possible.
While we strive to make all pages and content on this website fully accessible, some content may not yet be fully adapted to the highest accessibility standards. This may be the result of not yet having identified the most appropriate technological solution.
We encourage users to adjust their browser or device settings to enhance usability and accessibility, such as enabling text-to-speech features, increasing font sizes, or using high-contrast modes.
If you are experiencing difficulty with any content on our website or require assistance with any part of it, we are here to help. Your experience matters to us, and we are committed to finding a solution that works for you.
We take all feedback seriously and will use it as we continue to improve the accessibility and overall user experience of our website.
Please reach out to us if you need support, encounter any accessibility barriers, or have suggestions:
Phone: 877-964-4266
Email: CS@Yogibo.com
When contacting us, it’s helpful if you can include:
- A way for us to reach you (phone or email)
- The webpage or feature you were trying to use
- A brief description of the issue
- (Optional) Any suggestions for how we might improve your experience
We aim to respond as quickly as possible and appreciate your help in making our site better for everyone.
Please also see our Terms & Conditions and our Privacy Policy above, all of which govern your use of this website.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Yogibo website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when required by law, to enforce our site policies, or to protect ours or others rights, property, or safety.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
By using our site, you consent to our online privacy policy.
Last updated: March 10th, 2026
The Yogibo mobile message service (the “Service”) is operated by Yogibo LLC (“Yogibo”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Yogibo’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Yogibo through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Yogibo. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Yogibo mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18776995620 or email cs@yogibo.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
“All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.”
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
If there are any questions regarding this privacy policy you may contact us using the information below.
Yogibo, LLC
c/o Shelter Enterprises Inc
461 Saratoga Street
Cohoes, NY 12047
THE FOAM BEADS CAN CAUSE SUFFOCATION TO YOUNG CHILDREN. ONLY OPEN ZIPPERS TO ADD OR REPLACE BEADS AND THEN IMMEDIATELY CLOSE FULLY. IF THE PRODUCT BECOMES DAMAGED PLEASE DISCONTINUE USE AND OBTAIN AUTHENTIC YOGIBO REPLACEMENT PART(S) AS NEEDED.
CHILDREN SHOULD BE SUPERVISED WHEN ON OR NEAR YOGIBO PRODUCTS AND SHOULD NOT BE ALLOWED TO OPEN ANY ZIPPERS. THE STYROFOAM BEADS IN THE INTERNAL BAG ARE HAZARDOUS AND CAN CAUSE SUFFOCATION. ONLY ADULTS SHOULD BE ALLOWED TO OPEN INTERNAL BAG ZIPPERS FOR RE-FILLING PURPOSES.
To the maximum extent permitted by applicable law, under no circumstances will Yogibo, or any person or entity associated with Yogibo, be liable for any losses, expenses or damages whatsoever, whether in contract, tort (including without limitation, negligence) or otherwise, including without limitation reasonable attorney fees (“Damages”) from the use of, inability to use, or reliance on, or any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft, destruction or unauthorized access to, or alteration of, By Yogibo Products or the Yogibo Website, including without limitation, any liability for Damages to your computer hardware, data, information or business and any liability for special or consequential Damages, even if Yogibo or an Yogibo authorized representative has been advised of the possibility of such damages.
In no event will Yogibo’s total liability to you for Damages exceed the amount you paid, if any, for accessing the Yogibo Website. If you live in a state that does not allow the limitation or exclusion of liability or damages, the above limitation or exclusion may not apply to you. All claims and representations presented in the Yogibo Website are intended to be forward-looking and are qualified by important factors. YOGIBO LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS PRODUCTS OR HEALTH CLAIMS FROM USE AS ADVERTISED ON THIS SITE, INCLUDING DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
We currently ship to the 48 contiguous USA states. You can place an order any of those locations as the shipping address or call our customer service phone number for more information. Unfortunately, we cannot currently ship to PO Boxes or APOs.
Charges for shipping and taxes if any will be shown on Yogibo’s emailed invoice(s) and should be shown on the shopping cart. These emails will also state the expected delivery date. Unless described on the product page your order should arrive no later than within 10 business days in the USA. If the emailed expected delivery date is unacceptable please contact customer service to inquire about other arrangement or cancel the order if needed. You can also alter the delivery date or arrange other delivery options with the delivery provider. Unless Customer provides Yogibo with a valid and correct tax exemption certificate applicable to the product ship-to location prior to Yogibo’s acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order. If applicable, a separate charge for taxes will be shown on Yogibo’s invoice.
All returns should be made within 14 days from the day of delivery. There will be no returns after 14 days from the day of delivery. You must obtain an RMA number in order for us to credit your account. ALL RETURNS MUST BE PROPERLY AND SAFELY PACKED TO ENSURE PRODUCTS WILL ARRIVE INTACT. IMPROPERLY PACKAGED RETURNS MAY CAUSE DAMAGE TO THE PRODUCTS AND WE MAY NOT BE ABLE TO FULLY CREDIT YOU IN THOSE CASES. ITEM MUST BE IN LIKE NEW CONDITION. You will be responsible for the return shipping costs when shipped and will not be refunded the original shipping charge to deliver the item to you. Refund amount will be the original product cost less a 25% re-stocking fee. In some cases the Shipping Charges are not published in the website as they are included in the price.
For RMA and return shipping address please e-mail cs@yogibo.com. Please repackage the products securely in original boxes with all manuals and accessories. Be sure to include inside the package a copy of your sales record and a note describing the problem with the item and the RMA number. RMA should be visible on the outside of the returned package. Failure to return with RMA number and sales record may result in no or a delayed refund. We reserve the right to not accept any returns without authorization, and package will be refused, and you will incur charges by the carrier for the freight in both directions. If delivered by Yogibo trucks, the customer is responsible for return shipping.
There is a (1) one-year warranty on the seams and zippers of each Yogibo cover. With normal use and care your Yogibo should last for years. Should you need replacement beads, they are availabe in each store and online at our website. If you feel you have a warranty claim, please contact our Customer Service Department 9:00AM - 5:00 PM EST, Monday - Friday, at 877.YOGIBO.6 or email to CS@yogibo.com. Please have your order number available when you call.
We shall not be liable for any failure to perform any obligation which is due to an event beyond of our control including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of obligations entered into, nor which could have been reasonably foreseen. We will make utmost efforts to notify you when such failure happens.
Yogibo reserves the right to change these Terms of Use or the Website content and to discontinue Website availability at any time without notice. If any provision of these Terms of Use is determined to be invalid by any court having competent jurisdiction, the other provisions will remain in full force and effect and the invalid provision shall be interpreted to the fullest extent permitted by law. The laws of the State of New Hampshire and the federal laws of the United States will exclusively govern these Terms of Use. You agree that the only proper venue for any dispute will be a federal or state court located within the State of New Hampshire, and you consent and submit to the personal jurisdiction of those courts for the purposes of litigating any such dispute. THE PARTIES IRREVOCABLY AND VOLUNTARILY WAIVE ANY RIGHT THEY MAY HAVE TO A TRIAL BY JURY TO THE EXTENT PERMITTED BY LAW. Sections 1-8 will survive any termination of these Terms of Use. You agree to hold Yogibo and its licensors harmless from all losses, expenses and damages, including without limitation reasonable attorneys’ fees, resulting from or relating to any information you provide or your violation of these Terms of Use or the Privacy Statement. These Terms of Use are the sole agreement between you and Yogibo relating to the subject matter herein.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered “sales”, “sharing”, or “targeted advertising” under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
If you would like to opt out of activity that may be considered a “sale” or “share,” or “targeted advertising”, please submit your email below.